Technical Support Advisor (Ref:46224) | Techbox Solutions – Vivi The IP Phone Network, Welshpool

Posted 3 weeks ago

To apply for this vacancy you must be ages between 16-24, as this is part of Welsh Government funded program. To apply: You MUST create an account & log in via the following website >> https://ams.careerswales.com/Public/Vacancies/View.aspx?vid=46224  

Vacancy Description

Occupation:
IT Technician / Telecommunications
Sector:
Computers and IT
We are a hardworking, fast paced telecommunications business based in Welshpool Town Centre. We service thousands of customers globally via retail brands.
We are looking for a confident person to join our front line support team to help our customers with any technical issues.
You will need to have an excellent telephone manner and have some technical knowledge of computer networks, however full technical training will be provided.
The right candidate will deal with customers over the telephone, via email, on a support ticketing system and also via live web chat facility.

Training provided

Full on the job training will be provided by the company, leading to a sustainable job for the right candidate.

Desirable personal qualities

Good analytical and problem solving skills. Good interpersonal and customer care skills.

Qualification(s) Required

No Minimum Requirements

Welsh Language Requirements

Welsh Spoken Skills: No.
Welsh Written Skills: No.

Interview arrangements

Interviews will be conducted throughout the duration of the advert, the job will be offered as soon as a suitable candidate is found.
***IMPORTANT INFORMATION*** BEFORE APPLYING FOR THIS VACANCY ENSURE that you are eligible for a Jobs Growth Wales position ENSURE you complete your vacancy profile as fully as possible, and provide an up-to-date mobile number & email address in your application. CHECK your email inbox and Careers Wales account regularly for updates to your application. SUITABLE CANDIDATES WILL BE NOTIFIED OF INTERVIEW ARRANGEMENTS AS APPROPRIATE **IF YOU RE INVITED FOR INTERVIEW, please ensure you contact the employer to confirm that you WILL or WILL NOT be attending. **IF YOU ARE OFFERED A START DATE – please ensure you contact the employer to confirm that you WILL or WILL NOT be starting
Hours
37.5 hours per week
Pay
National Minimum Wage

Job Features

Job CategoryJobs Growth Wales

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