Apprentice Parts Advisor

Customer Services
Bedwas, Caerphilly
Posted 2 weeks ago

Apprentice Parts Advisor

Glenside Commercials Limited, 18 Greenway, Bedwas House Industrial Estate, Bedwas, Caerphilly CF83 8DW

Glenside Commercials Ltd are looking for an Apprentice Parts Advisor to join their team in Caerphilly. As a main dealer for both Iveco and Fiat Professional, Glenside Commercials Ltd has a large commercial client base with a busy Parts department. The Parts Advisor is an essential role in a vehicle dealership, the main responsibility is to provide timely and efficient support for our client base, including the on-site workshop, whilst meeting and exceeding sales targets. As an apprentice you’ll receive on the job training whilst working towards a level 2 national qualification in Customer Service. If you have a passion for vehicles/engineering and can provide excellent customer service, we want to hear from you!

Daily duties:

  • Handling, storing & receiving stock
  • Identifying, sourcing & ordering parts
  • Dealing with customer queries on the phone and in person
  • Maintain good housekeeping with general cleaning & tidying
  • Assisting with deliveries

Desirable personal qualities:

  • Proactive, helpful and willing to assist in any situation
  • Good problem-solving skills
  • Organised whilst being able to think logically
  • Understanding of good customer service and ability to build rapport and positive relationships with customers
  • Close attention to detail and good with numbers
  • IT proficient

Qualifications required:

GCSEs in Maths & English desirable but not essential

Driving licence desirable but not essential

Welsh language requirements:

Apprenticeship course:
Level 2 Apprenticeship in Customer Service

Apprenticeship rates, £5.28 per hour for first year, rising to National Living Wages in second year


Monday – Friday

08:00am to 16:30pm

With 30 minutes unpaid lunch break

Interview arrangements:
Interviews to be held on site in Caerphilly, arranged as applications are received.

Please send your CV to

Job CategoryGlenside Commercials Limited
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