Business Administrator Apprenticeship

Posted 1 month ago


Business Administrator Apprenticeship

Uplands, Villiers House, Charter Court, Swansea Enterprise Park, Swansea, SA7 9FS

Daily Duties:

  • Taking and fielding calls, emails and automated tasks
  • Registering and onboarding new customers and keeping them up to date on progress
  • Processing Orders and updating customers with delivery dates and times
  • Supporting campaign events and promoting our services
  • Provide day to day customer support
  • All general Administration duties

Desirable Personal Qualities:

  • Keen to train, develop and learn new skills
  • Interest in the Telecoms industry.
  • An active interest and basic understanding of mobile phones, tablets, mobile tariffs, fixed telephones, telephone systems, internet, IT services and cloud services.
  • Excellent telephone manner.
  • Strong communication skills, with a strong customer-centric approach to deliver an exceptional level of customer service.
  • Excellent attention to detail.
  • Good Excel, Word, PowerPoint and Outlook knowledge.
  • Ability to work proactively and comfortable using your initiative in an environment where priorities can change regularly.
  • High levels of energy, drive and enthusiasm, with a passion for development and being an active and supportive member of the team.
  • To be able to prioritise and manage workload effectively

Qualifications Required:

Must be age 18 years or over on or before 31.08.2022.

Welsh Language Requirements:

Speaking: Advantageous

Written: Advantageous

Apprenticeship Course:

Business and Administration Level 3

National minimum wage


31-40 hours per week

Interview arrangements:
Informal Telephone interview and second interview face to face at our office in Llansamlet.

Please send a cover letter and your CV to –

Job CategoryApprenticeships