Claremont Court Care Home in Newport, which cares for elderly people suffering from dementia, is reaping the rewards of the business’ commitment to staff training and development.


Out of a workforce of 96, the home has 33 apprentices who are working towards Apprenticeships in Health and Social Care and Management Levels 2 to 5 and Team Leading Level 2.


Each apprentice is supported by a workplace mentor, in-house workshops, group learning and one-to-one support when required.

“It is very important to us to ensure that we are providing all staff with opportunities to grow and enable them to progress with their career.”

Many staff members joined the home without qualifications but have gone on to achieve Health and Social Care Apprenticeships from Levels 2 to 5, with some having progressed to study nursing, medicine and social work degrees. Some employees have progressed to become managers or deputy managers.

Deb Cottis, the home’s training and performance manager, says: “I am very proud of the commitment of all staff at Claremont Court who have fully embraced the Apprenticeship Programme.

“Training increases confidence, competence, morale, reduces staff turnover and improves quality of care for our residents, boosting our reputation for having a professional and motivated workforce.”

“Training is a key factor in creating a successful and safe home environment for our residents who put all their trust in us.”

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