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 Customer Service NVQ

Information Pack

 

Retail Skills NVQ

Information Pack

Customer service & Retailing

Cambrian training is an approved centre with Edexcel to deliver qualifications in customer service
In the competitive world of business today, exceeding our customer’s service requirements is essential.

 

Our fully trained and experienced assessors can help learners choose the right course at the appropriate level to develop their customer service skills. These qualifications can be delivered in the workplace. Should the learner wish to undertake their learning as part of an apprenticeship, full details of the apprenticeship requirements can be found on the Institute of customer service web site.

 

Funding for the delivery of the Apprenticeship frame work is available from the Welsh assembly Government

 

In addition we can also provide both accredited and bespoke customer service training.

This can be delivered in one of our training centre or in the work place.


 

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