Customer Service Apprentice with CJP Sales in Bridgend
CJP Sales, 8 Heol West Plas, Bridgend, CF31 1PA
About Us
We are a family run business based in Bridgend, South Wales with a committed team, providing solutions to our customers polymer supply and distribution needs.
The role
We are looking for a Customer Service Apprentice to join our team. This is an entry level role designed for someone who is organised, reliable, and keen to learn, with a strong focus on client service. You will often be the first point of contact for clients so a friendly, professional manner is essential.
Key Responsibilities
- Order processing
- Following up samples
- Customer service- answering product enquiries
- Keeping CRM system up to date
- Quoting customers and following up
- Upselling / cross-selling existing customers
- Assisting external sales team with making customer appointments
- Visiting trade shows (every 2/3 years)
- Customer delivery checks
- Maintaining and develop relationships with customers
About You
- Confident communicator
- Organised / detail-focused
- Commercially aware
- Resilient under pressure
- Eager to learn with strong work ethic
- Comfortable on phone
- Professional / mature attitude
- Punctual and reliable.
Training and Development
This role will be supported by a formal apprenticeship programme, providing structured training alongside practical experience in a professional environment. It is an excellent opportunity to build a long term career in customer services.
Benefits of working for CJP Sales
- Supportive team
- Clear progression into sales
- Pension contribution
- Annual bonus
- Private healthcare
- Early Friday finish
Additional information
- Technical polymer supplier
- Business to business sales
- 10 employees
- 40 year established company
- Office based role
- Onsite parking
- On bus route
Qualifications required:
Good standard of general education. Maths and English GCSE grade C or equivalent is preferred.
