Three hospitality businesses recognised at the inaugural Mid Wales Tourism Awards last month have all said apprenticeships delivered by Cambrian Training have contributed to their success.
The Trefeddian Hotel, Aberdyfi followed up its AA Hotel of the Year for Wales in 2018 by being named Best Hotel at the Mid Wales Tourism Awards, while The Metropole Hotel and Spa, Llandrindod Wells collected the award for Best Accommodation for Groups.
The Nags Head Inn, Garthmyl, the AA Pub /Inn of the Year for Wales in 2018, was named Best Place and Eat and Drink and completed a double on the night when manager Amy Clark added the Young Tourism Person of the Year to the collection.
The Trefeddian Hotel, Aberdyfi
The Trefeddian Hotel currently has three apprentices on its staff – Lisa Scott-Llywarth and Emma Jones who are working towards Higher Apprenticeships (Level 4) in Hospitality Management and Ian Lovegrove who is seeking an Apprenticeship in Hospitality Supervision and Leadership.
General manager William Moeran said: “I am a big supporter of apprenticeships for any member of staff that wishes to progress by improving their skillset and in so doing contribute to the future success of the business.
“Apprenticeships help to improve self-confidence, motivation and personal development, while the hotel benefits because members of staff are gaining skills which equip them to deliver a better quality of service.
“I think that training and development and quality customer service are strong ingredients in the mix of everything that ensures that the hotel is able to win awards.”
The Metropole Hotel and Spa, Llandrindod Wells
The Metropole Hotel and Spa has eight members of staff across the business working towards apprenticeships in Hospitality Supervision and Leadership, Professional Cookery, Professional Cuisine and Hospitality Management.
The hotel is a great advocate for apprenticeships, recognising the value they bring to the business.
Owner and managing director Justin Baird-Murray said: “Winning any award is a testament to the hard work of our staff. We are fortunate to have a wonderful team, many of whom have undertaken training with Cambrian Training.
“The apprenticeships that have been achieved have not only added a level of skills for our employees but also a level of confidence which I think is a major asset to any hospitality business.”
The Nags Head Inn, Garthmyl
The Nags Head has two front of house staff on training programmes – Sasha Jones and Michelle Ratledge are both working towards a Higher Apprenticeship (Level 4) in Hospitality Management.
“As well as gaining practical experience working on the job, an apprenticeship gives them the theory behind it which can only be beneficial to the business,” said manager Amy Clark. “By understanding how the business works, they are more committed to its growth.
“The apprenticeship training has definitely improved our members of staff. Staff training is ever evolving and is definitely contributing towards the success of the business.
“We now have 36 staff, full and part-time, and 26 of them are under the age of 25.”
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