Hospitality Apprenticeship Week is a time to spotlight the incredible stories of individuals who’ve chosen to grow, learn, and lead through vocational training. And few stories shine brighter than that of Keri-Ann, Head Chef at Bluestone Resort Wales, whose journey is a powerful testament to what apprenticeships can achieve.
Keri-Ann didn’t just choose hospitality—she was called to it. Drawn to the energy, creativity, and connection that the industry offers, she saw hospitality as more than a job; it was a career where she could make people feel welcome, nourished, and cared for. But like many, she faced challenges. When she began her Cambrian Training apprenticeship, she was more comfortable with handwritten notes than digital platforms. The idea of using a laptop felt daunting. Yet, she didn’t let fear stop her.
Through her Level 3 Professional Cookery and Level 4 Hospitality Management apprenticeships, Keri-Ann transformed. She embraced technology, overcame personal health struggles, and rose through the ranks to become Head Chef of the Serendome—managing three outlets, mentoring apprentices, and crafting menus that delight thousands of guests.
Her achievements go far beyond the kitchen. Keri-Ann is now a role model, not just for her team but for the entire resort. She’s known for her compassion, her drive, and her unwavering support for others. She actively promotes the apprenticeship programme, ensuring her team has time and structure to learn, grow, and succeed. Her leadership style is inclusive, strategic, and deeply rooted in the values of hospitality.
Keri-Ann’s story is exactly why Hospitality Apprenticeship Week matters. It’s about celebrating the people who choose to learn while they work, who overcome barriers, and who bring heart and excellence to everything they do. Apprenticeships gave Keri-Ann the tools to thrive—and now she’s using those tools to build up others.
So if you’re considering a career in hospitality, take inspiration from Keri-Ann. With passion, perseverance, and the right support, you can turn your aspirations into achievements. The hospitality industry isn’t just about serving—it’s about growing, leading, and making a difference. And there’s no better time to start than now.
